Fixed Operations Training, Consulting Programs and Seminars
Our Services
mm Profit Group 2010
mm Profit Group can provide assistance through consulting, training, and support services targeted specicially for your
Parts, Service, and Body Shop operations. We provide proven solutions and programs that are customized to your
dealership's individual needs for:
Developing market driven pricing
Improving parts and labor sales from current customers
Improving gross and net profit on parts sales, service sales, and body shop sales
Exceeding customer's expectations and improving customer retention
Increased productivity
Increased levels of parts department service
Working with your management team we can provide consulting and training solutions that are tailor made for your
specific goals and objectives. Whether we deliver tailor made solutions or our time tested packaged solutions, our
ultimate objective is to help your dealership do the following:
Increase profitability
Improve customer retention
Increase employee retention
Provide ongoing monitoring of critical success factors that drive your business
Develop sales skills for your front line personnel
Maximize technician productivity and efficiency
Identify opportunities to increase department profitability
Develop expense controls for your managers
Design effective pay plans
How do you assess the opportunities that lie within your service, parts, and body shop?
mm Profit Group offers opportunity assessments for all three departments. These assessments are designed to evaluate current operations and
expose any existing opportunities.
Don't miss your opportunities, contact us today for more information.
Dial-A-Consultant
Many smaller dealers and others may wish
clients to move at a slower pace. mm Profit
Group now offers a "virtual consultant" for
those dealers. If you have smaller problems,
smaller budgets, or just want to move forward
more conservatively you can subscribe to a
block of time allowing scheduled telephone
connection to your own mm Profit Group fixed
operations consultant.
The mm Profit Group Dial-a-Consultant
Program allows you to purchase blocks of time
to be used in deaily, weekly, or monthly
increments. These same mm Profit Group
consultants will provide you with performance
analysis and support for your predefined
initiatives.
Now, even with the smallest budget you can
dive into an affordable and comprehensive
program designed to provide significant and
substantial improvement for any service, parts,
or body shop department. Some of the topics
may include:
Financial Analysis
Establishing Service Pricing
Maintenance Menu
Parts Inventory Management
The Customer Sales Process
Technician Productivity
Parts Merchandising
Expense Control
Fixed Operations Marketing
We can help you build an affordable solution.
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